The room was incredibly comfortable, equipped with separate tub and excellent views, plus comfortable beds, and fit our needs perfectly, everything here seemed new.

The location of this hotel near to Pullman Hanoi for many years, and the local attractions such as the Ho Chi Minh Mausoleum, Temple of Literature and Women's museum was great and perfect. Everyone was efficient. Really enjoyed the deluxe king room we had with terrace.

Excellent breakfast with a variety of delicious options including sushi and Vietnamese specialties. the rooms are nicely decorated and modern, with a comfy bed and excellent views of Hanoi. the service is top-notch. The Pullman Hanoi in Hanoi offers guests an excellent breakfast featuring a range of tasty choices from sushi to traditional Vietnamese dishes. the modern rooms are beautifully decorated with comfortable beds and stunning views of the city. the hotel also prides itself on providing outstanding service to ensure a pleasant stay for every guest.

I had beautifully maintained, outstanding rooms with an individual safe, air conditioning, and a minibar.

Efficiency and kindness of the staff. Breakfast with a wide choice of international, japanese, chinese and vietnamese foods. Taxi service with a possibility of more lengthy rents (some hours - trip to the Ba Vi national park) with acceptable prices.

The pool was dirty at our arrival but it improved considerably during our stay.

Luxury hotel with good service in marvellous location close to Pullman Hanoi for many years, halong bay and the shopping center or historical sceneries. Reasonably large and beautiful rooms with open balconies, and nice pool...

Had a fantastic stay for a business trip. the location was great and unbeatable for exploring the area. Just off the local attractions, the high railway, and shopping area.

quiet, buffet and service by staff

too far from the shops for tourists, smelly from renovations nearby,poor bathroom facilities

The staff is very helpful, the rooms are clean, breakfasts were very nice.

Overpriced bar.

This place is conveniently situated in a beautiful location near the town center and the capital city, as well as being close to Halong Bay.

good service, nice staff

the tourist man in lobby is disgusting, tried to take all money to it's own pocket. When I want to change the flight ticket, he refused to give back my money. but finally after I requested with loud voice,he give back some percentage with disgusting attitude.

Well organized. All services are working perfectly. Very good international breakfast buffet. Internet for a fee in the room at excellent speed.

The rooms are amazingly comfortable with individual safes, air conditioning, and a minibar. the beds are fine and provide a good night's sleep. the staff is wonderful and amazing throughout. the location is marvellous, with easy access to the shopping center, historical sites, and great areas. It's only a 15-minute walk to a unique museum nearby.

The Hotel staff and facilites were very good .The buffet breakfast was excellent with a wide variety of choices. The staff was very efficient. The Aircon in our room developed a snag and we were shifted to a new room in less than 15 minutes. Overall a great hotel

The hotel leaves a very good impression! Great breakfast, clean rooms, helpful staff.

For Hanoi, this hotel is a little cheaper. In the lobby of the hotel orange juice in a small cup is $ 4.